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[Information on this page relates to the first phase of the PACS Programme, which ended in April 2008].

The PACS Programme is managed in a rigorous yet dynamic way. While accountability is maintained at all levels, the programme leaves space for new strategies and priority areas.

The programme is managed by Management Consultants , who are guided by a National Advisory Board and assisted by several Resource Organisations (ROs). A system has been set up for monitoring and evaluation.

 

Management Consultants (MC)

The PACS Programme is managed by a consortium of two reputed organisations:

  • Development Alternatives, a 25-year-old internationally recognised and diversified development agency headquartered in New Delhi.

This consortium of management consultants (MC) is directly accountable to the programme's sponsors, the UK government's Department For International Development (DFID). The MC submits quarterly and annual reports on the progress of the PACS Programme to DFID, and is in constant touch with DFID's India office.

The MC is also guided by a National Board of Advisors (NAB) comprising 12 members representing a wide cross-section of Indian civil society, academia, the private sector and government.

Within a policy framework defined by the NAB, a project selection committee has been set up to appraise and approve project proposals put forward by CSOs.

The MC has a full-time team dedicated to the PACS Programme.

Roles of the MC

The MC plays several key roles:

  • Initiator
    The MC seeks project proposals in a proactive way. Apart from disseminating information about the PACS Programme through various media, the MC organises workshops in backward areas to promote the programme, encourage the formulation of proposals and enable the networking of CSOs.
  • Strategist
    The MC helps participating CSOs align their strategies and take up pressing local or regional issues within the programme's framework. The MC also tries to create alliances of CSOs to tackle key issues that fall within the programme's framework.

    The MC is also involved in conceptualising alternative strategies to achieve the programme's objectives in a sustainable manner over the long-term.
  • Manager
    In consultation with the NAB, the MC lays down and implements policies, procedures and systems to manage all aspects of the programme, from the selection of projects to the evaluation of progress and sharing of learning. The MC also manages the flow of funds from DFID to the CSOs.

    As the nodal point of all participating CSOs, the MC responds to their demands and takes necessary steps to improve the overall efficiency of the programme.

    The MC submits regular reports to DFID on the progress of the programme, and steps taken to improve its efficiency.
  • Supportive supervisors
    The MC helps improve the knowledge and capacity of participating CSOs in specific areas such as advocacy and effective use of communications by organising workshops, seminars and training events.

    The MC regularly reviews the performance of the CSOs through quarterly, state-wise peer review workshops and other mechanisms.
  • Communicator
    The MC has evolved strategies and appointed professional agencies to ensure that all key learning from the PACS Programme is communicated effectively to a large audience, including participating local communities and CSOs, international and national policy-makers, the media, other interested CSOs and development agencies, and the public at large.

    The MC regularly monitors and guides the implementation of the programme's communication strategies.

 

Role of resource organisations

To effectively manage a large programme spread over a wide geographical area, the MC has appointed several reputed resource organisations (ROs) at the state and national level.

The tasks done by ROs include:

  • Helping CSOs in proposal development.
  • Carrying out supportive supervision.
  • Developing communication strategies.
  • Providing process documentation.
  • Preparing strategy papers.
  • Analysing proposals.

 

Monitoring and evaluation

To improve the programme's efficiency and ensure sharing of knowledge and learning between participating CSOs and other interested agencies in a timely and effective manner, the MC has appointed an RO to set up and run an information-technology-based monitoring, evaluation and learning (MEAL) system.

Backgrounders & Discussion Papers
Programme in Action